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re: FFXIV Thread

Posted on 9/30/13 at 1:33 pm to
Posted by Doldil
The Ham
Member since Jan 2010
6214 posts
Posted on 9/30/13 at 1:33 pm to
Just spent 2 hours in the online support chat queue trying to resolve an issue with getting my software token setup. Finally get to #1 in the queue only to see a message saying:

"Status: Canceled

There are currently no agents available to help you at this time, please try again later"

My friends account randomly got banned on Friday or Saturday night and he still has no clue why that's happened, no email or anything. As much fun as I'm having in the game itself, Square Enix's customer support is literally the worst I have ever dealt with in my life.
Posted by BaddestAndvari
That Overweight Racist State
Member since Mar 2011
18307 posts
Posted on 9/30/13 at 2:22 pm to
quote:

t chat queue trying to resolve an issue with getting my software token setup.


did you order one or something?
Posted by BaddestAndvari
That Overweight Racist State
Member since Mar 2011
18307 posts
Posted on 9/30/13 at 2:29 pm to
The reason I ask, I setup my token on my phone, was as easy as 1,2,3..
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