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Posted on 6/12/13 at 10:55 am to Mystery
Just make sure you follow the instructions to the letter, especially remembering the Emergency Removal Password. I did a factory reset on my phone and had to link the app to the account again, but I couldn't get on to the site to re-link the app without the one time password, and I couldn't get to that because..........anyways, if you have that emergency password, it's pretty easy to reset, but I didn't, so I had to go through customer service loops.
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