re: Post some stories of your complaints and restaurant reaction when you have...

I've only complained to a manager once. We had a horrible waitress, but I wasn't going to complain or anything, I was planning on just not tipping her, but the manager walked over and asked us how we were doing, I told him that we hadn't seen out waitress since she brought our food, and that was over 30 minutes ago. He comped the meal even though I asked him not to because it wasn't his or the restaurant's fault, but he was pretty insistent.

Never even thought about writing a letter to any restaurant. I'm generally pretty easy to please and understanding.