re: In Defense of Entergy

I give up. I'm not wasting anymore of my time with this trying to explain something to people that don't care to hear the answer if its not what they want to hear.

You say winning awards and the reputation they have doesn't matter? Right, because we never use past accomplishments to judge how we approach current situations. I'm sure you've never looked at a companies history before hiring them to do a job. All that matters is that your lights weren't back on Wednesday night, and obviously they aren't doing their job.

You can log onto Entergy's storm site and see the actual grid and where problems are. You can get text messages from Entergy with updates. You can log onto their Facebook page to get updates. None of this existed for Gustav and any of the storms prior. The fact is, you have access to more outage information than any group of customers before, but its not good enough because they can't tell you exactly the minute your power will be restored. Or the street next to you has power, but you don't, so they must be unorganized. Or you cant see any poles down, so they must not be doing anything. Giving more information to the general public that does not want to understand or accept the information they are being given is not always a good thing.

People belittled this storm before it came. People on here belittled others choosing to prepare for it. It doesn't really surprise me that people are now mad because their power has not come back on today and are looking to find someone to blame because "it was only a Category 1".

I really hope your power comes back on soon. Good luck to you, sir.