re: A Re-evaluation of Entergy

quote:

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they may not be able to tell you exactly by the block, but they have enough information to tell you how many people and bucket trucks are working among other things....

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You know whats funny? The internet has made us soooo lazy.

Entergy has a website with outage info. I get text messages telling me my power is out and with updates at least once a day. Their facebook page gave hourly updates.

For Katrina, none of these services existed. I think the outage map did during Gustav.

Customers are now more informed than they have ever been in history, yet complain because they can't be told exactly to the minute what is wrong and when it will be fixed. Judging by the response to the increased access already given, do you think providing this service will make it any better?