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re: Rue 127 - Please Do Not Waste Your Money - Long Review

Posted on 7/19/11 at 10:01 am to
Posted by BrockLanders
By Appointment Only
Member since Sep 2008
6507 posts
Posted on 7/19/11 at 10:01 am to
quote:

Why people expect to be comped or not have to pay for food at all because they had a bad experience is beyond me.


I don't expect it. In this situation, I thought it would have been the appropriate thing to do.

A long time ago, I had brunch at the Ritz Carlton - and in the very beginning, the waitress spilled drinks all over us and the table. We still ate and drank...should they have not comped the meal?
Posted by BlackenedOut
The Big Sleazy
Member since Feb 2011
5829 posts
Posted on 7/19/11 at 10:05 am to
Here is the only point of contention I have with your story. The management/server/etc... didn't handle the situation to your satisfaction. Which is something only you can comment on.

For other people, having most of a meal comped and some drinks thrown in may be an appropriate response by management for what was a poor dining experience.
Posted by BayouBlitz
Member since Aug 2007
15876 posts
Posted on 7/19/11 at 10:12 am to
quote:

I don't expect it. In this situation, I thought it would have been the appropriate thing to do.




Sounds like you expected it to me.

quote:

the waitress spilled drinks all over us and the table. We still ate and drank...should they have not comped the meal?


The whole meal? Nope. Maybe free drinks and appetizers. It was a simple accident. shite happens. If she soaked you to the point of you not being able to stay, then they give your a generous gift certificate. If you can still eat and drink, then pay for some of it.

I'm starting to really wish I heard the other side of this story...
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