re: ATF released some new NFA numbers for wait times...

My last one from Silencer Central was easy as pie but took about a year.

However, my current one is a nightmare. Purchased a Banish 45 in October 2023, and they are running it through my current Trust.

Had issues logging into my account with them last year and they could never reset my password. Said they were having technical issues. Eventually had to submit photos via text message with one of their employees.

Haven’t heard anything since October so I tried to login and see what my status was. Still can’t login and contacted them. Said they are still having issues with their website and email system. The lady told me that I still had to sign papers and they have not even submitted my paperwork to ATF!

Said they sent me 2 emails with paperwork to sign in October and January but I have not received anything. She admitted that several people are having the same issue with these emails not getting through. I did receive an email when my payment went through!

I asked her why they didn’t reach out via phone or text message if they know emails are not working. She said they don’t do that. I guess they assumed I would pay $1,100 for something and just not be interested. Especially since they had to use text messaging for my photos.

She said they would resend the forms Monday. So I asked why she thought they would now show up in my email if they haven’t before. Her response, “fingers crossed”. Unbelievable!

So, for all practical purposes, I am 5 months into the process and haven’t even started the process. I asked if I could just cancel my order. Nope! I am beyond the cancellation period.

Very disheartening and it appears Silencer Central has grown so fast that they no longer provide quality customer service.

Will never use them again. In the future, all of my suppressors will be local purchases.