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re: Issue with Corsair fans not being detected by HUB in iCUE - Fans work, but no RGB effects

Posted on 3/11/24 at 8:21 pm to
Posted by Tom288
Jacksonville
Member since Apr 2009
21046 posts
Posted on 3/11/24 at 8:21 pm to
Canceled the Commander Core, apparently I should already have one that came with the AIO. Was told they may not have connected everything properly and I might need a powered USB hub, so I ordered one of those.

Gonna see what geek squad can do, hopefully they get it sorted out. If not, I might take it to a dedicated PC repair shop & see what they say/recommend.

This is annoyisng as hell.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
78240 posts
Posted on 3/11/24 at 9:26 pm to
quote:

Gonna see what geek squad can do


I don't think I would take my high dollar pc to Geek Squad
Posted by SaintEB
Member since Jul 2008
22826 posts
Posted on 3/12/24 at 8:02 am to
quote:

Canceled the Commander Core, apparently I should already have one that came with the AIO. Was told they may not have connected everything properly and I might need a powered USB hub, so I ordered one of those.


Take a beat. I realize you want to get this thing perfect, but you'll need to do a little research before buying a bunch of stuff you don't need/can't use.

My first questions is can you call the company that built it and ask them about the connections?
Are you 100% sure you have the commander core, like did you pull the back panel off and see it?
Why did they say you needed a powered USB hub?


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