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re: Why do dealers make car buying so difficult

Posted on 2/17/24 at 3:01 pm to
Posted by JawjaTigah
Bizarro World
Member since Sep 2003
22508 posts
Posted on 2/17/24 at 3:01 pm to
quote:

wear you down until you will pay any price just to end the BS and get the car buying experience to end
Short story. We owned Toyotas for over 30 years. Was time to trade our Highlander. Went to Toyota dealer to see what they had. The circus began. They dragged us all over the lot; our sales rep was supposedly new and after several hours could not give us a straghtforward price. She passed us over to the credit/sales manager who was a prick, and still wouldn’t give us a price, and then began to nickel and dime us over the trade in price and discount offer. He finally offered us $500 trade on our Highlander. I stood up and said don’t insult my intelligence and we walked out. Was 2017. Next morning we got radical and went to Mazda dealer. Were treated with respect, and we drove out in a brand new Mazda, which I am still driving 7 yrs. later. Zoom-zoom! Love it!
This post was edited on 2/17/24 at 3:03 pm
Posted by Jimbojambojumbo
Member since Mar 2022
243 posts
Posted on 2/17/24 at 3:49 pm to
For the people that scoff at things like CarMax and Carvana - the dealer experience is the reason those places were created.

I respect folks that enjoy the process of haggling and negotiation - but a lot of people just want to see a price and pay that price. They pay more - every time - but they seem happier to have avoided the charade.

I’ve not had a ton of bad dealership experiences - but I get why people want to avoid them.
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