re: Received a dozen roses and a note from Chewy just now, (put down an old pet recently)

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Received a dozen roses and a note from Chewy just now, (put down an old pet recently

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Same .. It was actually a really touching gesture.. and we received the flowers within two hours of me calling to cancel the auto-renew food order… It shows that- while many people will dismiss a pet dying as “it’s just a dog” or similar- Chewy values the pet you lost as a part of your family, and the sadness that comes along with that .. Ive owned Chewy stock since many years before my dog died, and sure it helps the company with word of mouth just like we are seeing in this thread- but there’s nothing wrong with positive PR being the byproduct of doing something unexpected and nice IMO .