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Message
re: How Long Did Your Tankless Water Heater Last?
Posted on 1/23/24 at 4:19 pm to Turnblad85
Posted on 1/23/24 at 4:19 pm to Turnblad85
quote:Most Navien repair parts are reasonably priced through dealers like SuppliesDepot.
I would hope a big company like Navien would stock parts for thier old units for many years.
Navien online documentation is outstanding, and they have an 800 tech support line, staffed by guys with Midwest accents, that homeowners and contractors can call 7 days a week.
Navien is like GE 20 years ago, before GE started to suck.
This post was edited on 1/23/24 at 4:34 pm
1
Posted on 1/25/24 at 7:51 am to WB Davis
Our 10-year-old Navien developed a leak that can't be traced to the usual sources.
Their telephone tech rep suggested that it's likely a heat exchanger cracked by the recent cold temperatures.
He suggested we have a local service contractor verify this.
A replacement heat exchanger (no labor) costs around $900.
Was bummed until I saw that Navien has a 15-year warranty on that part.
Wow.
Their telephone tech rep suggested that it's likely a heat exchanger cracked by the recent cold temperatures.
He suggested we have a local service contractor verify this.
A replacement heat exchanger (no labor) costs around $900.
Was bummed until I saw that Navien has a 15-year warranty on that part.
Wow.
This post was edited on 1/25/24 at 7:52 am
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