re: Retail workers have to take a lot of crap from trashy people.

Customer service people is who you are talking about. They have to talk to people who want something for nothing all day. Sometimes they have to give it to them.

People who work in retail sales may have to put up with more trashing people than salespeople who call on their customers, but everyone they deal with came into the store looking for something. The sane retail customers came in looking to buy. That makes retail sales an easy job. The set hours they have to work is the worst part of their job. Low commissions means they have to work hard.

I worked retail in high school and college. It's a great way to learn how to deal with people. Wouldn't want to do it as a career.