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re: Request for information, Medic alert systems

Posted on 9/20/23 at 4:31 pm to
Posted by CajunInFL
New Orleans, LA
Member since May 2007
1959 posts
Posted on 9/20/23 at 4:31 pm to
Just went through this with my father. I went with Life Alert and purchased it through Costco.

Long store short, my dad fell twice in the past 2 months. First time it did not detect a fall. Thankfully he pushed the button, but was on the floor for an hour or so before pushing the button.

Second time he fell, the life alert did not work. No fall detection, and he pressed the button but it didn't work as well. My sister found my dad about 10 hours after he fell. The EMS tried to use the device and it didn't work for them.

Finally after going rounds and rounds with Medical Gaurdian, it wad determined the unit was defective. They offered no charge for a month and a 10 discount for the next twelve months.

We returned the device to MG and canceled the service since we had to put my dad in an assisted living facility due to a compression fracture in his back when he fell the second time.

I would personally not use Medical Guardian.
Posted by Cheese Grits
Wherever I lay my hat is my home
Member since Apr 2012
54825 posts
Posted on 9/21/23 at 11:17 am to
quote:

CajunInFL


Sad to hear about your dad. The problem with most of these systems sold nationally is the flow through.

Person to Life Alert to local care

Why I suggested eliminating the "middleman"

Did this through local private security firm, now it goes Person to local care

Time is a VERY key issue!
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