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re: Chase Bank just cancelled my accounts because of my discrimination!
Posted on 8/22/23 at 8:04 pm to Porpus
Posted on 8/22/23 at 8:04 pm to Porpus
quote:
I don't think it's racist to ask for a customer service agent who's proficient in English.
It shouldn’t be. We have been “pressing 2” for Spanish for almost 2 decades now. And when they get a Spanish speaker it isn’t someone who speaks broken Spanish and the person can barely understand them.
Posted on 8/22/23 at 8:34 pm to BigBinBR
Not Chase related but i agree to go local/credit unions. Ive been with a small community bank for 25 years and they are great. Any issues etc they handle and can talk to the people making decisions.
I have a small business checking acct witn Cap one. They have in 2 occasions denied me from making a withdrawal from my account in the branch for not having a valid Drivers license. Will not accept LA wallet, will not accept a concealed carry permit, will not accept a twic card. Called and yelled at everyone and anyone on how ridiculous that is as i was sure the teller was just mistaken and couldn't think rationally. why is it i have to have my actual hard license to present? Their excuse was to “identify who you are”. Im like so a government issued ID isnt enough? Nope. Has to be a drivers license as chase does not recognize other forms of ID.
I have a small business checking acct witn Cap one. They have in 2 occasions denied me from making a withdrawal from my account in the branch for not having a valid Drivers license. Will not accept LA wallet, will not accept a concealed carry permit, will not accept a twic card. Called and yelled at everyone and anyone on how ridiculous that is as i was sure the teller was just mistaken and couldn't think rationally. why is it i have to have my actual hard license to present? Their excuse was to “identify who you are”. Im like so a government issued ID isnt enough? Nope. Has to be a drivers license as chase does not recognize other forms of ID.
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