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re: 72 car wait to get BMW looked at at Brian Harris

Posted on 7/11/23 at 7:57 pm to
Posted by Legion of Doom
Old Metry
Member since Jan 2018
4983 posts
Posted on 7/11/23 at 7:57 pm to
A friend of mine has a Ford. Brought it in for an issue. Was told it would be a week before it is looked at. He asked if he could take it home since he doesn’t have another car. They said if he did he’d forfeit his place in line.
Posted by UnluckyTiger
Member since Sep 2003
36088 posts
Posted on 7/11/23 at 8:18 pm to
Glad to know I’m not the only one. I had to wait 3 weeks to get my car just touched up and a few factory replacements covered under warranty. They didn’t have any loaners available but figured it would be a few days max. Well it took a week to get into the shop and then they had to order the parts so it was back in the lot waiting to go back in the shop. 3 weeks today and hadn’t heard an update in 4 days. No way it should be that way so I called and made a big deal about it saying it’s impacting my livelihood and ability to work.

Sure enough they got me a loaner this afternoon and it was LEGIT and as soon as they do they say they’ll hope to have my car ready by Saturday. Insane haha. I’m never scheduling an appointment again without a loaner lined up.
This post was edited on 7/11/23 at 8:20 pm
Posted by dr
texas
Member since Mar 2022
1132 posts
Posted on 7/12/23 at 7:18 am to
it took 3 weeks to replace my A/C heater core

and it was a 3 week fight, they would never call, give status

even took my gopro, and video'd the car's state 2 weeks in

tomball dodge
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