re: Roof replacement using insurance question

I have a question if one of y'all can answer. I live in Hammond, just north of southeastern. I made a roof claim to USAA after Ida shite all over Hammond, they sent an adjuster out rather quickly after the storm to look at the roof.

I had scheduled him for 11am the morning he was supposed to come since I was working nights (first responder) for the foreseeable time. He ends up coming at 10am and calls at 1045 to tell me he was done with the inspection and no one was there. I had him wait until I got there but he didn't get back on the roof when I got there. He said there wasn't any damage other than "lift" on some shingles. The roof claim was ultimately denied.

I was in such a daze with my house being flooded that the roof went to the back burner. I see where I have until the end of August this year to file a claim for hurricane Ida damages, not sure how that works with a claim that was denied. I never had the roof looked at by an actual roofer, but I haven't noticed any leaks.

Did I get the shaft by USAA and the adjuster? Would it be worth it to have someone check out the shingle "lift"?

I'll hang up and listen