re: Southwest Airlines has cancelled 69% of its flights so far today.

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I used to be a SWA loyalist, but they've had a few incidents like this previously and the boarding group bullshite finally ran me off. I only use them when I don't have another option.

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Same. Got caught in it today trying to fly from Pensacola to Nashville to Chicago. Our first flight was 7 am. They cancelled our Chicago leg on our way to the airport and I only knew because I checked the app. No email, no text. We went to the counter and we got there to a line with not one single person working. All other airlines had multiple people working. We decided to get inside and try to talk to the gate agent. Except they didn’t show up until 5 minutes before boarding. When we explained that we didn’t want to go to Nashville without then knowing where we were being rebooked, we basically got told tough shite. So we said screw this, cancelled the Nashville flight and rebooked on United and managed to get home.

Meanwhile, the two Chicago flights that SW rebooked us on both ended up getting cancelled too.

Done for good with them. This isn’t the first incident we have had in the last couple of years but it’s going to be the last. I’d rather stay home than use them again.