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re: ESPN APP: “Unable to Play Video, Error: User not Authenticated”

Posted on 9/1/22 at 3:33 pm to
Posted by Hot Carl
Prayers up for 3
Member since Dec 2005
59540 posts
Posted on 9/1/22 at 3:33 pm to
quote:

You have to make sure you're logged in both through your cable provider and through your espn+ subscription. It may take logging out and logging back in but I wouldn't try that immediately. Go to settings and check on which accounts you're logged in through first.

Sometimes that particular error isn't related to your subscriptions though and can be solved by just restarting the app.


Thanks for the quick reply. How do I restart the app on my tv? Delete it and add it back?
Posted by ProjectP2294
South St. Louis city
Member since May 2007
71106 posts
Posted on 9/1/22 at 3:42 pm to
quote:

Thanks for the quick reply. How do I restart the app on my tv? Delete it and add it back?


I'm not sure, I think I've fixed an error by restarting my TV before. It's a samsung and I just held down the power button until it restarted. I always look at deleting the app as a last resort.
Posted by PennsTiger
Member since Feb 2020
220 posts
Posted on 9/1/22 at 3:49 pm to
Sometimes you have to unplug the TV… kind like rebooting a computer
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