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re: ESPN APP: “Unable to Play Video, Error: User not Authenticated”
Posted on 9/1/22 at 3:23 pm to Hot Carl
Posted on 9/1/22 at 3:23 pm to Hot Carl
You have to make sure you're logged in both through your cable provider and through your espn+ subscription. It may take logging out and logging back in but I wouldn't try that immediately. Go to settings and check on which accounts you're logged in through first.
Sometimes that particular error isn't related to your subscriptions though and can be solved by just restarting the app.
Sometimes that particular error isn't related to your subscriptions though and can be solved by just restarting the app.
2
Posted on 9/1/22 at 3:24 pm to ProjectP2294
quote:
You have to make sure you're logged in both through your cable provider and through your espn+ subscription. It may take logging out and logging back in but I wouldn't try that immediately. Go to settings and check on which accounts you're logged in through first.
Sometimes that particular error isn't related to your subscriptions though and can be solved by just restarting the app.
pretty much this. had that happen last weekend. logged into the espn+ app again which prompted the cable provider login and i was good to go.
Posted on 9/1/22 at 3:33 pm to ProjectP2294
quote:
You have to make sure you're logged in both through your cable provider and through your espn+ subscription. It may take logging out and logging back in but I wouldn't try that immediately. Go to settings and check on which accounts you're logged in through first.
Sometimes that particular error isn't related to your subscriptions though and can be solved by just restarting the app.
Thanks for the quick reply. How do I restart the app on my tv? Delete it and add it back?
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