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Started By
Message
Ugh, AT&T won't activate a phone I bought off of eBay.
Posted on 7/21/16 at 9:59 am
Posted on 7/21/16 at 9:59 am
I bought a "Brand new SEALED Apple iPhone 5s 16Gb Space Grey AT&T Clean IMEI" phone from a seller on eBay and AT&T is saying they will not activate it without the original receipt, from Best Buy. WTF. I've asked the seller for it, but I have feeling this is going to be a cluster.
Any advice? Bring it into a local store?
Any advice? Bring it into a local store?
This post was edited on 7/21/16 at 10:17 am
10
Posted on 7/21/16 at 10:06 am to Gaston
just call ATT and activate over the phone
Posted on 7/21/16 at 10:07 am to Gaston
Why do you have to take it to Apple, just go to the AT&T store.
Posted on 7/21/16 at 10:15 am to gmrkr5
I called ATT, they say they will not activate it because it was not purchased through their 'network'. They are saying it was purchased at Best Buy, they know this through the IMEI, and basically it could be stolen since that transaction. If I had the original receipt they would know that it isn't stolen and they would activate it. Me showing my receipt from eBay doesn't alleviate their concern.
Posted on 7/21/16 at 10:15 am to corndawg85
I guess I misspoke, ATT won't activate it.
Posted on 7/21/16 at 10:17 am to Gaston
I don't see why they would have a problem. I bought my Nexus from Amazon and just called in to activate it through ATT
Posted on 7/21/16 at 10:23 am to Hu_Flung_Pu
I have no idea. We tried to activate it through our Apple account on our computer...which provided the details of the phone to ATT, but they are refusing to unlock it.
Posted on 7/21/16 at 10:33 am to Gaston
Call ATT, not apple, and activate over the phone
This post was edited on 7/21/16 at 10:34 am
Posted on 7/21/16 at 10:44 am to MrSmith
That's what I did. They know the exact phone I'm trying to activate, they are just refusing to without a BestBuy receipt. Hoping the eBay seller can come up with something.
Posted on 7/21/16 at 10:49 am to Gaston
But what are they gonna do with the receipt? They just need imei I believe.
Posted on 7/21/16 at 10:56 am to Hu_Flung_Pu
They have the IMEI since we activated it through our Apple ID. They are just saying that IMEI is suspect and they want the original purchase receipt.
Posted on 7/21/16 at 10:57 am to Gaston
Activate different phone, transfer nano Sim to iPhone, return other phone?
Posted on 7/21/16 at 10:58 am to Hu_Flung_Pu
get the fark board on it
Posted on 7/21/16 at 11:03 am to Gaston
That's ridiculous. I bought my current phone off of Ebay and AT&T didn't give me any problems when I went in to get a new sim activated.
Posted on 7/21/16 at 11:04 am to ILikeLSUToo
quote:
Activate different phone, transfer nano Sim to iPhone, return other phone?
Or go to ATT and say you lost your sim, can I have a nano sim?
I've never had to activate a phone before
Posted on 7/21/16 at 11:05 am to NewIberiaHaircut
That's a great idea, just buy a new SIM from ATT and have them activate it right there. I was trying to use the old one from his 5c.
Posted on 7/21/16 at 11:09 am to bluebarracuda
quote:
I've never had to activate a phone before
dont mean to bash apple but the ONLY time i had a shite problem like this was when i bought an iphone 4 for my wife from a guy on craigslist and ran into the same problem..they refused to activate it even though it was 'unlocked'.
i had to go to some sketchy ebay seller and pay like $2 to get a code or some shite.
i think its an apple-only thing..never ever seen anything like this with android and i've bought a shitton of androids on ebay & swappa since i am responsible for 6 people's phones.
This post was edited on 7/21/16 at 11:10 am
Posted on 7/21/16 at 11:20 am to CAD703X
I guess that could be true. I've gone through A TON of second hand Android devices, and I've never had to activate anything
Posted on 7/21/16 at 11:21 am to CAD703X
It is probably an apple thing. When I went in the store to activate my Nexus, guy in front of me wanted to buy an iPhone outright. They said apple doesn't allow that.
Posted on 7/21/16 at 11:21 am to Gaston
(no message)
This post was edited on 8/8/20 at 10:24 am
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