I keep getting a home screen connection error with the message "We're having trouble loading the Vizio Home Screen. We're working to reconnect you automatically." This ha s been going on for a few days. Any suggestions on how to get it to load?

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Posted by WillFerrellisking

Member since Jun 2019

2448 posts

Posted on 11/18/25 at 7:39 am to La Place Mike

Wow, my Vizio did same thing at my camp, Home Screen loads then nothing but can hear what’s playing on blank screen.

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Posted by CSinLC

Member since May 2018

2049 posts

Posted on 11/18/25 at 6:47 pm to La Place Mike

Did you reboot? Unplug the tv for a few seconds then plug it back in.

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Posted by La Place Mike

West Florida Republic

Member since Jan 2004

30861 posts

Posted on 11/21/25 at 8:06 pm to CSinLC

quote:
Did you reboot? Unplug the tv for a few seconds then plug it back in.

Tried that still not working

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Posted by Chrome

Chromeville

Member since Nov 2007

12489 posts

Posted on 11/22/25 at 5:41 am to La Place Mike

I absolutely hated the Vizio we had. Can't get some apps that other brands have, had on and off issues with volume going sky high or totally off, had remote issues too. POS.

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Posted by La Place Mike

West Florida Republic

Member since Jan 2004

30861 posts

Posted on 11/22/25 at 7:41 am to Chrome

I have never had any issues with my other Vizios. That's why I got this one. I unplugged it and did all of the other suggestions from Vizio and the home page is still not loading correctly. I hate doing hard resets but that my last option.

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Posted by s14suspense

Baton Rouge

Member since Mar 2007

15498 posts

Posted on 11/22/25 at 1:02 pm to La Place Mike

Best thing I ever did for my Vizio OLED was hard reset it and never hook it up to the internet again.
Use your preferred high-end streaming box and forget the built in stuff they put on any TV.

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