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Setting Up MyQ Smart Garage Hub
Posted on 7/19/19 at 5:58 pm
Posted on 7/19/19 at 5:58 pm
Trying to set up the MyQ Smart Hub to my existing garage and having trouble doing so. When I pair the device to the garage motor, the garage opens, closes, then opens again. A message then pops up on my phone stating the pairing is unsuccessful and I can only use it in monitoring mode.
I've tried about 10-15 times trying different methods but with no success. Can anyone provide some troubleshooting methods they may have used?
I've tried about 10-15 times trying different methods but with no success. Can anyone provide some troubleshooting methods they may have used?
4
Posted on 7/19/19 at 7:17 pm to tigerbaittrick
Check battery in door sensor
Posted on 7/19/19 at 10:48 pm to tigerbaittrick
I would suggest doing a complete reset of the hub and starting over. Also make sure you don’t have the hub too close to the opener s d also make sure you position the sensor according to the instructions. This worked for me.
Posted on 7/19/19 at 10:50 pm to tigerbaittrick
Return it and get Nexx garage
Posted on 7/21/19 at 12:37 am to tigerbaittrick
Call the MyQ 1-800 phone number for help. They were extremely helpful when I was first installing mine a few years back.
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