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Started By
Message
Plex Servers: Have you seen an issue with metadata being downloaded?
Posted on 7/29/19 at 1:57 pm
Posted on 7/29/19 at 1:57 pm
idk if it has to do with an update but im having problems with my server not downloading metadata. It is matching correctly and My file naming structure hasnt changed.
Anyone else seeing this?
Anyone else seeing this?
2
Posted on 7/29/19 at 2:02 pm to CarRamrod
Not on my end.
But I have had completely erratic problems with watching movies via direct play. Most of the time it is flawless but every once in a while there will be a few days where I get a ton of buffering every second. Sometimes it takes me exiting the app then getting back in a few times.
Server is hardwired in and ATV on 5G about 3 ft from the router.
But I have had completely erratic problems with watching movies via direct play. Most of the time it is flawless but every once in a while there will be a few days where I get a ton of buffering every second. Sometimes it takes me exiting the app then getting back in a few times.
Server is hardwired in and ATV on 5G about 3 ft from the router.
Posted on 7/29/19 at 2:03 pm to CarRamrod
haven't had that problem. I haven't been able to split apart the animated Beauty and the Beast and the live action version though, even though the release years are in the file name.
Posted on 7/29/19 at 2:06 pm to colorchangintiger
quote:well dang. i might need to download a previous version and install it, im not getting data on anything new i put on.
haven't had that problem. I
Posted on 7/29/19 at 2:17 pm to CarRamrod
wait, before you do that.
go into settings
then scroll to agents..
under MOVIES
then change the order of them and include more if necessary.
under plex movie.. i have them in this order
plex movie
cine material
fan art tv
local media
all of those are checked
then on the movie database tab
i have movie database first
local media
plex movie
all checked
now you can go to SHOWS
and change the order around and try different ones..
i have everything checked under personal
then under TheTVDB
i have
fanart
local media
theTVdb
plex theme
the movie database
all checked and in that order
then under THE MOVIE DATABASE tab
i have themoviedatabase only
-----------------
now try canceling scan and scanning again..
this has fixed my issues when i couldn't get metadata to fetch before..
just changing up the order, etc
one other issue i have come across when this wouldn't work is that my hard drive was going bad.. simply changing out hard drives made it go completely fine again
it is likely one of these two things
go into settings
then scroll to agents..
under MOVIES
then change the order of them and include more if necessary.
under plex movie.. i have them in this order
plex movie
cine material
fan art tv
local media
all of those are checked
then on the movie database tab
i have movie database first
local media
plex movie
all checked
now you can go to SHOWS
and change the order around and try different ones..
i have everything checked under personal
then under TheTVDB
i have
fanart
local media
theTVdb
plex theme
the movie database
all checked and in that order
then under THE MOVIE DATABASE tab
i have themoviedatabase only
-----------------
now try canceling scan and scanning again..
this has fixed my issues when i couldn't get metadata to fetch before..
just changing up the order, etc
one other issue i have come across when this wouldn't work is that my hard drive was going bad.. simply changing out hard drives made it go completely fine again
it is likely one of these two things
This post was edited on 7/29/19 at 2:18 pm
Posted on 7/29/19 at 2:20 pm to sumbodyorsum1
man i did that the other day. and i just looked and mores were unchecked... WTF
Posted on 7/29/19 at 3:18 pm to CarRamrod
I just remembered one more issue I have had in the past..
I once had a hard drive specifically for tv shows that stopped fetching new data. It would just spin forever.
I found out that I had put a backup of my plex files on that same hard drive it was scanning..
It was a huge amount of backup files.. and it was somehow interfering with my scans.. i finally moved all those backup files to another storage device/area.. and my scanning went back to normal..
So definitely have your folders that you scan to, only contain media files and similar data, srt files, pictures, whatever.. but nothing else.
I once had a hard drive specifically for tv shows that stopped fetching new data. It would just spin forever.
I found out that I had put a backup of my plex files on that same hard drive it was scanning..
It was a huge amount of backup files.. and it was somehow interfering with my scans.. i finally moved all those backup files to another storage device/area.. and my scanning went back to normal..
So definitely have your folders that you scan to, only contain media files and similar data, srt files, pictures, whatever.. but nothing else.
This post was edited on 7/29/19 at 3:23 pm
Posted on 7/29/19 at 3:23 pm to CarRamrod
quote:
man i did that the other day. and i just looked and mores were unchecked... WTF
Play around with changing the order or checking and unchecking others..
I just gave the order that is currently working perfectly for me.
Definitely make sure you don't have any backup type of files interfering with the scan though, like I previously mentioned.
Posted on 7/30/19 at 12:18 am to sumbodyorsum1
Well I did some reading and it looks like some isp's ipv6 settings get weird with plex. so you disable it and it works now. Weird this just started now, I've had the same ips for 3 years
This post was edited on 7/30/19 at 8:58 am
Posted on 7/30/19 at 1:08 pm to CarRamrod
quote:
Well I did some reading and it looks like some isp's ipv6 settings get weird with plex. so you disable it and it works now. Weird this just started now, I've had the same ips for 3 years
This is what I am wondering.
Ever since I updated to the latest plex, now everyone on my plex gets a message about not secured and having to enable secured networks or something.. and we never got this before.
So I looked in my network settings and it has the ipv6 enabled..
I wonder if I should disable it as well to fix my issue now..
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