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Member since Jul 2022
748 posts

Outlook Help - keeping emails in conversation view

I currently have outlook set to “conversation” view and for the most part it works. I have several customers from certain companies that, for whatever reason, outlook does not keep their emails in conversation view. Is there a way to manually merge emails back into one conversation?

1 Post
Member since Aug 2004
75838 posts

re: Outlook Help - keeping emails in conversation view
They likely aren't replying to the same chain, thus creating a new conversation

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