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iPhone XR, rear facing camera not working

Posted on 5/7/20 at 2:13 pm
Posted by hendersonshands
Univ. of Louisiana Ragin Cajuns
Member since Oct 2007
160104 posts
Posted on 5/7/20 at 2:13 pm
Just see a black screen. I can use the front facing camera to take photos, but not videos. I tried restarting the phone and resetting my settings. Anyone else encounter this? Any good fixes?
Posted by Duckismyspiritanimal
Cupertino, CA
Member since Apr 2017
173 posts
Posted on 5/7/20 at 2:42 pm to
More than likely it’s the camera module, I would call AppleCare support and they can run diagnostics and determine if the rear camera module is detected. If it is the camera module, then it’s just replacing the module. Due to some ground springs making the repair a bit more difficult, I would recommend having Apple preform the repair. If you are out of warranty, I believe the repair cost is about $79.
Posted by hendersonshands
Univ. of Louisiana Ragin Cajuns
Member since Oct 2007
160104 posts
Posted on 5/7/20 at 2:51 pm to
Thank you
Posted by Chieeefs
Member since Aug 2019
210 posts
Posted on 5/11/20 at 11:51 pm to
iPhones are garbagio. Never in my life have seen a device so overpriced with so many problems. They are the BMW of mobile tech.
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