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Iphone mail settings for Charter

Posted on 11/16/20 at 3:01 pm
Posted by Double J18
MAGA-AMERICA FIRST
Member since Oct 2020
700 posts
Posted on 11/16/20 at 3:01 pm
I can receive email on my iphone but cant send email using the mail app. I have charter email address.

Anyone having same issue and found a fix?

All settings are correct.
Using IMAP/mobile.charter.net/port 993 incoming/port587 outgoing.

Thanks for any help.
Posted by Duckismyspiritanimal
Cupertino, CA
Member since Apr 2017
190 posts
Posted on 11/16/20 at 5:27 pm to
Are you seeing the outbox when you try and send? If so try going to:
settings -> mail -> accounts -> [your charter email] -> account -> outgoing Mail server

and renter your password. If that works You’re done. If not adjust your outgoing settings. You can find those from your ISP. You might also find them at Apple Mail Settings Lookup
Posted by Double J18
MAGA-AMERICA FIRST
Member since Oct 2020
700 posts
Posted on 11/16/20 at 5:49 pm to
I was not aware of the apple link to check.
My provider had me using 587 as outgoing.
Thanks for the info.

The problem is it only works when I'm on Charter WIFI.
(outgoing mail)

I receive on cellular data with no issues.

Nothing is in the outbox or showing in sent while on cellular data. When I turn on wifi, I get the emails.

This post was edited on 11/16/20 at 5:58 pm
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