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Internet Issues

Posted on 7/3/23 at 2:43 pm
Posted by Tsw
Member since Dec 2020
84 posts
Posted on 7/3/23 at 2:43 pm
I have ATT Cable Internet as it is the only option in my rural area.

Every night around 8:15 my internet cuts out and is intermittent for the rest of the night. I have had multiple ATT techs come out and replace the lines inside the home, lines on the poles, and replace the modem & router. They eventually told me there is a surge in the line, possibly from the nearby streetlight kicking on. I had Entergy come out and check it was properly ground and run a power surge test and they reported to me no issues.

Any ideas before I call out another tech and continue this mess of possible finger pointing.
Posted by DoubleDown
New Orleans, Louisiana
Member since Oct 2008
13140 posts
Posted on 7/3/23 at 3:48 pm to
Just for a reference point, do you have ATT Fiber or ATT DSL? I'd assume fiber but not sure how rural you are so could be dsl.
Posted by Tsw
Member since Dec 2020
84 posts
Posted on 7/3/23 at 3:54 pm to
DSL, still stuck in the stone age.
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