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Anyone with a connection at Optimum?

Posted on 7/21/23 at 8:22 am
Posted by TigerGrl73
Nola
Member since Jan 2004
21357 posts
Posted on 7/21/23 at 8:22 am
We canceled service because we are moving out of the area. But they keep sending us bills. We didn't have their equipment. We weren't under contract. Contacting them results in assurances that it's canceled. Yet, here we are, with another bill and now past due amounts. Any suggestions?
Posted by dallastiger55
Jennings, LA
Member since Jan 2010
30914 posts
Posted on 7/21/23 at 10:16 am to
The best luck I’ve had is find them on Facebook or Twitter and send them a DM. They are quick to respond and it’s someone at corporate

Posted by BobRoss
Member since Jun 2014
1705 posts
Posted on 7/23/23 at 3:22 am to
File a FCC complaint.
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