re: Simply Safe security

quote:

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If you gave them your secret word and told them there was not an intruder, then why would they dispatch?

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I didn’t. Nobody called. I had to Google around to find how to get in touch with them and when I called they didn’t ask anything. They just told me the alarm goes off after a while in its own and that cops aren’t called. Which is weird considering they used to call and ask for a password and check on things when it used to go off.