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Resetting password problem
Posted on 3/7/18 at 7:19 pm
Posted on 3/7/18 at 7:19 pm
When I get the email sent to me to reset, it continues to tell me “You did not complete all the required fields”—-why? I am using letters and numbers between 7-10 characters.
I have been trying to reset it for some time now, with no help from the help board. This is the second thread in as many months regarding this. What am I doing wrong here?
I am setting up 2 new iPads and a new iPhoneX.
Some help would be appreciated.
I am still logged in on an older iPad as I don’t remember the old password and did not want to log out before changing to a new password. Do I need to be logged out on all devices to allow the change to happen?
I have been trying to reset it for some time now, with no help from the help board. This is the second thread in as many months regarding this. What am I doing wrong here?
I am setting up 2 new iPads and a new iPhoneX.
Some help would be appreciated.
I am still logged in on an older iPad as I don’t remember the old password and did not want to log out before changing to a new password. Do I need to be logged out on all devices to allow the change to happen?
2
Posted on 3/12/18 at 2:04 am to Marco Esquandolas
Why does admin not respond to this?
Posted on 3/12/18 at 8:04 am to Marco Esquandolas
It sounds like operator error.
Posted on 3/13/18 at 12:54 am to TigerFred
Thanks Fred.
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