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PS3 bit the dust...

Posted on 7/19/08 at 10:26 pm
Posted by Beat UM
Benton
Member since Aug 2005
541 posts
Posted on 7/19/08 at 10:26 pm
Locks up and screen goes black. Just started the process with customer service. Anybody else had the same issue? If so how long does it usually take to get the system back after you send it in?
Posted by The Easter Bunny
Santa Barbara
Member since Jan 2005
45654 posts
Posted on 7/19/08 at 10:27 pm to
Does it by any chance have 3 red rings? That'd be fantastic
Posted by wgulsu
LA
Member since Jan 2008
2361 posts
Posted on 7/19/08 at 10:30 pm to
I sometimes leave my on for hours, and it works great, I'm so glad I didn't go with xbox
Posted by Beat UM
Benton
Member since Aug 2005
541 posts
Posted on 7/19/08 at 10:30 pm to
ha ha...yes it would...already went through that...twice with my xbox. But Customer service with Microsoft was pretty good with the turnaround.
Posted by wgulsu
LA
Member since Jan 2008
2361 posts
Posted on 7/19/08 at 10:37 pm to
quote:

But Customer service with Microsoft was pretty good with the turnaround.



thats b/c they are used to it

J/K
Posted by SmithyDawg
Houston, TX
Member since Feb 2006
180 posts
Posted on 7/20/08 at 4:05 pm to
Can you send a PS3 back if it's been open...I'm willing to pay I have a 60Gb and a 40Gb my son tried to doctor the 60gb with me knowing...
Posted by AirRaidTT
Grapevine, TX
Member since May 2008
2686 posts
Posted on 7/20/08 at 9:54 pm to
I have to send mine back for repair. With the warranty, they'll repair it for free but if they can't repair it they send you a brand new one.
Posted by SaintEB
Member since Jul 2008
23534 posts
Posted on 7/21/08 at 9:16 am to
quote:

I have to send mine back for repair. With the warranty, they'll repair it for free but if they can't repair it they send you a brand new one

Not always. They sometimes send a factory refurbished one. I just sent mine back for warranty repair on the blu-ray drive and they sent me the box and paid for everything. From the day I called, to the day I got it back was about 15 total.
This post was edited on 7/21/08 at 9:17 am
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