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EA CFB 25 help
Posted on 12/19/24 at 4:40 pm
Posted on 12/19/24 at 4:40 pm
I keep getting “The Connection Failed! In order to access online features for this title your account on PlayStation Network must be signed in and you must be signed in to the EA servers”
The problem is that my EA account and PlayStation account have two different emails. It’s maddening. Do I need to just delete the game and start over?
The problem is that my EA account and PlayStation account have two different emails. It’s maddening. Do I need to just delete the game and start over?
2
Posted on 12/19/24 at 6:05 pm to Holy Bull
Having two different emails for those two accounts is not the problem. Restart your ps5
Posted on 12/19/24 at 6:13 pm to VinegarStrokes
quote:
Having two different emails for those two accounts is not the problem. Restart your ps5
I’ve gotten the same message since I bought the game in the summer. It’s not a restart your PS5 kind of problem unfortunately
Posted on 12/19/24 at 6:25 pm to Holy Bull
The EA account needs to be linked to your PSN account.
https://help.ea.com/en/help/account/link-your-console-accounts/
https://help.ea.com/en/help/account/link-your-console-accounts/
Posted on 12/19/24 at 10:02 pm to finchmeister08
Thanks. It’s saying my PlayStation account is already linked to some other EA sports account and so I can’t link them. So frustrating
Posted on 12/20/24 at 10:01 am to Holy Bull
EA should have a customer service chat system you can use to straighten it out.
Posted on 12/22/24 at 10:57 am to Holy Bull
I had this problem when I got the game. EA Support has to fix it
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