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Facebook Password Recovery help
Posted on 1/10/22 at 10:43 am
Posted on 1/10/22 at 10:43 am
My wife got a new phone, and she had to re-log into her apps. She does not remember her facebook password. Her email is an old deactivated email, and no phone number is added to her account to send a reset code to. We tried every known password we can think of. Every recovery effort leads back to email or phone number to reset her password. There is an option that asks old password which we know, but it leads back to the email/phone number again. I emailed support@fb and disabled@fb.com and they don't reply, that was my last idea. Anyone have any success with recovering a facebook account ?
4
Posted on 1/10/22 at 12:34 pm to RockLobster
Where is the old phone? The password should be saved on it.
Posted on 1/10/22 at 12:38 pm to DJNOS1978
I had delete and reset her phone and sent it back before I realized we had to re-log into all her apps. Password isn't saved on her icloud passwords.
Posted on 1/10/22 at 1:55 pm to RockLobster
She didn't need her own Facebook account - create one of those joint husband/wife accounts. You're welcome!
Posted on 1/11/22 at 9:16 pm to RockLobster
Might be a good excuse to keep Facebook out of her life
Posted on 1/11/22 at 9:23 pm to RockLobster
Contact Oculus support directly (you’ll need a serial number of an Oculus item, we have a friend with the quest) and they will get it straightened out. Oculus has a direct line to Facebook since you have to be able to access your Facebook account to use their product. This was the only thing that worked to get my moms account fixed.
Posted on 1/12/22 at 10:08 am to PorkChops
This is what I've read online also. I don't know anyone with an Oculus though. My only hope is to keep trying passwords everyday.
Posted on 1/12/22 at 10:46 am to RockLobster
I could buy an Oculus and return it I guess. I feel ridiculous doing this much work over a facebook account tho.
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