re: Retailer/server employees: worst ever customer?

I managed a PC sales/service operation. This attractive but bitchy woman bought a laptop with a 1 year warranty. During that one year she must have brought it in 5x for dumb issues, then a few days before the warranty expired she brought it in and insisted she wanted a new laptop because this one was 'acting funny'. We could not find anything wrong with it except the usual viruses and malware, but she was loaded with threats, so since prices had fallen I traded it for a new model. No big deal.

I go to clean her laptop out so I can use it for demos and find it loaded with hundreds of personal pictures of her and her BF's. We all got a kick out of that.