re: Restaurants auto grat on to go orders?

It's a lot more than putting it in a bag. Someone has to take the order on phone , everything that goes with meal has to go in. Salads , bread, togo silver etc...It takes their time from their guests that are in restaurant that are tipping them.

The servers usually have to pay tip out as a % of sales to busses, hostess etc... You wouldn't believe the people that call on Saturday night at 7 pm and need a description of half the items on the menu. Is it worth something? yes, 18% maybe not. It's such a pain we don't do togo orders when we get really busy. Virtually all Fridays and Saturday nights.