re: What’s the point of a State Farm “Insurance Agent”?

I have a great relationship with my State Farm Agent and his staff. I think you just had one who was not into his job for whatever reason. Instead of degrading all of the State Farm Agents, you should call, meet with and choose another State Farm Agent who is more to your liking. It’s no different than your doctor, attorney, tax man, financial advisor, yard man or anyone else you do business with.