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and this is bullshite

Dear Valued Customer,
The winter weather that impacted our state in February brought with it prolonged freezing temperatures, snow and ice that is seldom seen in our region of the country.
Those extreme-cold temperatures heavily affected not just Entergy’s service territory, but the entire region of the country. Natural gas, which Entergy uses to operate numerous power generation facilities, was scarce and costly for utilities nationwide. As a result of the higher gas pricing and volumes used to create more electricity, recoverable fuel costs for the month of April would have been approximately $45 more than in March for a typical residential customer consuming 1,000 kWh.
Our team worked with the Louisiana Public Service Commission to help mitigate the impact of those increased natural gas charges on our customers, and will spread those costs over five months, rather than including them all on one bill as would normally happen.
On average, customers can expect to see a roughly $9 increase on their Entergy bills from April through August of this year related to the recovery of those natural gas costs. As always, our fuel costs will be fully audited by the LPSC to ensure that our actions were prudent. We know these are difficult times; that’s why we wanted to give notice before these costs are due.
Further, we have made several flexible payment options available to help those facing economic hardships.
Call us at 1-800-Entergy to discuss our bill payment assistance plan. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit entergy.com/mypaymentoptions to find a payment option that best fits their needs.
Additionally, we partner with many agencies across the state to help qualifying individuals receive payment assistance. For a full set of details, and to see what programs are available in your area, click here.

I want to again thank you for your patience, understanding and sense of community during what was a difficult time.
Yovanka Daniel
Entergy Louisiana Customer Service Vice President