re: Internet keeps going in/out

I have had similar issues in the past, but haven't in some time. The 2 major fixes:

I disconnected the supply line at the house. Then went back inside and disconnected the modem. I waited a few minutes, and reconnected everything. After doing so, I asked Cox to send a reset signal to the modem. Basically a way to send any updates, that the customer service rep swears is done automatically.

2nd time, our system kept getting interference when it rained. Found out squirrels chewed up the wire allowing water to pool at the connection. Cox came out and ran a new line from the utility pole to the house.