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re: Suggestions for Pelicans ticket rep

Posted on 6/10/20 at 10:41 am to
Posted by Large Farva
New Orleans
Member since Jan 2013
8454 posts
Posted on 6/10/20 at 10:41 am to
As a new STH, what are the differences in reps? Isn't their job just to make sure you buy tickets and are happy? If there are other perks, wouldn't those go to the people who spend more money? Sorry if this is a clueless post, I'm just not sure why you'd want a specific one of another.
Posted by The Hurricane
Gulf of Mexico
Member since Aug 2011
8365 posts
Posted on 6/10/20 at 11:34 am to
Some are more personable than others and you aren’t having to run around if there are issues or if you need anything.
Posted by NOSHAU
Member since Feb 2012
12576 posts
Posted on 6/10/20 at 1:47 pm to
quote:

As a new STH, what are the differences in reps? Isn't their job just to make sure you buy tickets and are happy? If there are other perks, wouldn't those go to the people who spend more money? Sorry if this is a clueless post, I'm just not sure why you'd want a specific one of another.


It's mainly about responsiveness and accuracy. My rep has given me inaccurate info a few times and does not seem to know really how to do some of the more basis things such as trading or selling back tickets. I have found a few times that he has told me one thing only for me to find out later it was incorrect. Responsiveness is also hit or miss. Really nice guy though. Some reps are very proactive in the perks department, but I have not had great luck with that for a while.
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