re: 401k Rollover advice needed........

quote:

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My new employer is with John Hancock...

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My condolences.

In the roughly 35 years that I've dealt with investment companies, I have never (ever!) dealt with a more incompetent bunch of people than those at John Hancock. That's who my former company was with, and the 401k rollover-to-IRA process was a convoluted nightmare. Part of my 401k was traditional and a smaller part was a Roth. T.D. Ameritrade dedicated two people to me to straighten the mess out. After it was finally done (two weeks later), one of the TD reps said that he had never had an experience like that before... it was like dealing with half-drawn cartoon characters.

Anyway, if you're happy with Schwab, you can roll the Charles Schwab 401k account into a Charles Schwab IRA. But I'm confident that Schwab won't royally goof it up, where ever you go. And if your company allows in-service withdrawals/transfers, I would roll whatever I could from John Hankook to where ever you decide to put your rollover account.