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Message
re: DirecTV customer loyalty discount
Posted on 12/6/17 at 6:10 am to RebelNutt
Posted on 12/6/17 at 6:10 am to RebelNutt
quote:
I dont think it matters whether you are in a contract or not.. It was pretty much no questions asked when i did it.
Can you kind of summarize what I'm supposed to say? I've called before and had $5-$10 taken off before but not $50.
What's the direct line to the customer loyalty department? Do I threaten to cancel?
Thanks
Posted on 12/6/17 at 7:22 am to AlbertMeansWell
The direct number 1-800-778-3397
Just tell them you heard about a discount promotion going on and want to see if there is a way to save money off of your monthly bill. They may ask you if you want to upgrade to another package, downgrade, etc. That's up to you but not required for the discount. I did not threaten to cancel at all.
I politely declined switching up my package and was immediately offered $50/month off. They do say each account is treated differently so your results may not be the same (you may get more off or less off).
quote:
Can you kind of summarize what I'm supposed to say?
Just tell them you heard about a discount promotion going on and want to see if there is a way to save money off of your monthly bill. They may ask you if you want to upgrade to another package, downgrade, etc. That's up to you but not required for the discount. I did not threaten to cancel at all.
I politely declined switching up my package and was immediately offered $50/month off. They do say each account is treated differently so your results may not be the same (you may get more off or less off).
This post was edited on 12/6/17 at 7:45 am
Posted on 12/7/17 at 2:02 am to AlbertMeansWell
quote:
Can you kind of summarize what I'm supposed to say?
I bet you are a car salesman's wet dream!!
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