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re: AA Updating My Itinerary/Changing my flights

Posted on 6/14/17 at 11:27 am to
Posted by CuseTiger
On the road
Member since Jul 2013
8461 posts
Posted on 6/14/17 at 11:27 am to
Good, I was right in my original guess that you'd be leaving on Friday . When calling in, first thing you should say is "I noticed mine and my fiancee's flights had a 2 hour schedule change on the way to London and I am wondering if we can be placed on the nonstop flight AA6183 departing new orleans at 9:05PM arriving London 11:45AM. We have two reservations that need to be changed." I'm not sure if AA6183 is possible just because it's operated by BA, but that would be my first request. Don't even mention that it's operated by BA and just see what they say. The British Airways flight is practically empty as well so that may help. If they say no, then go one of the options below.

AA1767 MSY 1:32 PM - PHL 5:19 PM
AA728 PHL 8:40 PM - LHR 9:00 AM

AA4620 MSY 1:55 PM - CLT 4:59 PM
AA730 CLT 6:55 PM - LHR 8:00 AM

AA1310 MSY 3:00 PM- ORD 5:41 PM
AA46 ORD 7:30 PM - LHR 9:05 AM (This is on a 787)

AA2358 MSY 3:57 PM - DFW 5:37 PM
AA78 DFW 7:20 PM - LHR 10:25 AM (This is a 77W)

AA732 MSY 4:14 PM - CLT 7:11 PM
AA732 CLT 10:05 PM - LHR 11:05 AM

I think the chicago, philly or dallas flights look pretty good. When they reschedule you, make sure you ask for two seats together as a courtesy of this schedule change. They can assign you two seats that would only be available at a cost if you went into your reservation online
This post was edited on 6/14/17 at 11:37 am
Posted by chillygentilly
70122
Member since Aug 2012
2590 posts
Posted on 6/14/17 at 12:57 pm to
Okay, just got off the phone with AA reservations.

Requested the nonstop flight and got told no because it's a BA flight. Then requested a flight through a different hub and got told no because only the MSY-CLT leg was affected and they couldn't change the CLT-LHR leg.

I tried to push back that it was over a 2 hour change and I should be able to move hubs. She put me on hold for a while (presumably to talk to a supervisor, but who knows), and still wouldn't change it. Smells like some B.S., but whatever. Ultimately I got what I originally wanted: an earlier flight into CLT at no charge.

Thanks for the info Cuse
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