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Message
re: UPDATE: I was warned, by many on this board, about JIM'S Firearms
Posted on 2/5/17 at 12:35 pm to wickowick
Posted on 2/5/17 at 12:35 pm to wickowick
at least she's trying
I'm a human being so I frick up all the time, sometimes with customers
however, my customers are not stupid and they know when my frick up is due to lack of effort or concern on my part
there are too many other options for firearms locally and online to put up with lack of effort
I'm a human being so I frick up all the time, sometimes with customers
however, my customers are not stupid and they know when my frick up is due to lack of effort or concern on my part
there are too many other options for firearms locally and online to put up with lack of effort
2
Posted on 2/5/17 at 12:55 pm to cgrand
Good gawd let this thread die. I agree Jim's customer support is awful but personally attacking Melissa or any other employee ( or Jim himself) devalues any input one has. I had crappy service at many places in BR. I just dont go back. I dont go online and bash them. But, if someone asks for a opinion Im free to give. OP learned a lesson. Time to be a man and move the f on.
Posted on 2/5/17 at 9:07 pm to cgrand
quote:
at least she's trying
Why is it that she's the only one trying? The OP should have been called by the manager who should have been as apologetic as possible - offering him the world to make it right. The fact that random employee is still taking the lead on this situation says everything I'd need to know about this business. They don't care about you as the customer.
This business deserves to go down if this is how it operates.
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