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re: Anybody ever had home warranty with heater problems
Posted on 11/27/16 at 5:44 pm to Bullfrog
Posted on 11/27/16 at 5:44 pm to Bullfrog
I used to take jobs from AHS, they would instruct us to collect money and then find reasons to disqualify the repair.
Then it would always take two weeks to get approval and then you had to get the parts after approval. I stopped doing it because people were upset with me when my hands were tied.
I hated being the "bad" guy.
If your appliance is exposed to elements, outside or in an unattached building they would refuse to pay out. A lot of people had machines in the sheds and things like that. I would lie for them and say it was in the house. Fridges in the garage and second fridges were never covered and again depending on the customer I would fudge things so they would be covered. But after approval it still took be 30-60 days to get paid so warranty installs always got the lowest priority because I made less on them and took so long to get paid.
I hated collecting the money then had to deal with a customer who was upset that they couldn't get their unit fixed.
I couldn't not collect, as hell I have a business to run and service fees are important to collect.
Unless you have mostly high end appliances I would say home warranties aren't worth it at all.
If you have GE Monogram stuff 100% BUY A WARRANTY NOW!
Then it would always take two weeks to get approval and then you had to get the parts after approval. I stopped doing it because people were upset with me when my hands were tied.
I hated being the "bad" guy.
If your appliance is exposed to elements, outside or in an unattached building they would refuse to pay out. A lot of people had machines in the sheds and things like that. I would lie for them and say it was in the house. Fridges in the garage and second fridges were never covered and again depending on the customer I would fudge things so they would be covered. But after approval it still took be 30-60 days to get paid so warranty installs always got the lowest priority because I made less on them and took so long to get paid.
I hated collecting the money then had to deal with a customer who was upset that they couldn't get their unit fixed.
I couldn't not collect, as hell I have a business to run and service fees are important to collect.
Unless you have mostly high end appliances I would say home warranties aren't worth it at all.
If you have GE Monogram stuff 100% BUY A WARRANTY NOW!
This post was edited on 11/27/16 at 5:46 pm
Posted on 11/27/16 at 6:04 pm to Napoleon
Napoleon, I am a college student who has a warranty with AHS in case anything big happens. In your opinion, is it really worth keeping? I replaced my refrigerator myself last summer because I was sick of their runaround. They called me and offered to replace it - if I paid for it. I told them no, that's what I pay them for. After arguing back and forth for over an hour, I ran to Sears and bought a Kenmore Elite.
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