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Started By
Message
re: Ordering Stuff Online Sure Is Great
Posted on 10/24/16 at 12:40 pm to NotoriousFSU
Posted on 10/24/16 at 12:40 pm to NotoriousFSU
quote:
So last Wed (10/19) I decided to place an order through the Atlanta Falcons Fan Shop, which is a part of NFL-shop.com, for a Devonta Freeman throwback jersey. Received one follow up email which was only a thank you for ordering and here's your order number so that you can track your package. Waited till today to call up and see where my order was, and found out it's still being processed, and won't even leave the warehouse for shipping till Wed (10/26).
When I placed my order it said the shipping takes 3-7 business days so I figured it would arrive between the 24th and 28th, which is perfect because I ordered it with the intent of wearing it to the Falcons/Packers game on (10/30). Well, that's not the case. The customer service rep said it will ship on the 26th, so expect it to arrive 3-7 business days from then. I told them that's way too slow and needed it before the 30th. Apparently they can't even upgrade the shipping to 2 day because it's "too far" into processing and they couldn't even cancel my order at this point if I wanted, which now I do considering it won't be here in time.
My options now are a) to wait for it to get here after the 30th and then return it for a refund, b) to wait for it to ship here some day the week after the 30th and keep it, or c) buy it from somewhere else before Sunday.
I feel like I've been wronged here, and there's nothing I can do about it.
Copy and paste this in every post you make so we can get the word out about terrible this company treats its customers.
This post was edited on 10/24/16 at 12:41 pm
Posted on 10/24/16 at 1:08 pm to eScott
If my team was 2-4 and had a 47 year old QB with a nipple on his face I would be a little salty too.
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