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Message
re: Amazon 2 day shipping is taking me 6 days to get
Posted on 9/27/16 at 7:11 pm to Deactived
Posted on 9/27/16 at 7:11 pm to Deactived
quote:
been a prime member for years and have never experienced this. does this happen often to you? how much do you order from them?
I've been a Prime member since 2008. It used to be money, but over the past year it's really begun to slip. I live in Dallas and NEVER order third party. I ALWAYS buy from Amazon directly. I ONLY pay for Prime b/c of the guaranteed 2 day shipping. I don't care about streaming media.
This month, I've ordered 14 times. Of those 14 orders, 5 arrived within 2 days. 6 arrived in 3 days, 1 took 4 days, and 2 took over a week. I've discovered that the late deliveries were NOT the shippers(UPS, USPS, AMZ) fault, as has been the case in the past, but rather 100% Amazon's fault. The items will show as "preparing for shipment" for days. Even when it's showing as guaranteed by 8pm that night, the item will still show as preparing for shipment at 7:59pm. Amazon even now sends out emails apologizing for delays, but it's happening more and more frequently.
I've called to complain and sometimes they seem sorry, but more often than not these days, they basically just say oh well, too bad, You can return the item when it arrives.
I doubt I'll renew this year as 2 day shipping seems to be mostly miss nowadays. I've been using Google Express and think I may sign up. I can get almost everything I need from them faster than Prime.
I really think Amazon has too many Prime members plus their living off their stellar customer service reputation of 5 yrs ago. Eventually the fanboys will see what's happening.
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