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re: What is standard operating practice for additional costs incurred in home repair
Posted on 4/23/16 at 10:15 am to Stingray
Posted on 4/23/16 at 10:15 am to Stingray
quote:
You get a quote for a job. During the job they ask if you want an associated thing done (moving something out of the crawl space), you say yes, and extra cost is never discussed. When you get the final invoice, the total cost is inceased 25%. An increased cost was never discussed. Included extra costs are things like the above, "extra" things they said they did but I don't remember told me they did, and I don't even know if they did it or not, and extra things that seem to just be ancillary things incurred during the fulfillment of the original agreement.
I am also upset of the damage to some of my walls during the job, the poorly finished molding with space b/t wall and molding, and threshold they broke, then replaced, that wasn't properly glued and has already broke.
I paid half up front, now they are asking for the second half plus about 25% more.
Is this normal? If not, recourse?
Was the contract based on a time and materials basis? If so, you're SOL, and the original quote was an estimate, not an agreed upon price.
OTOH, if the job was based on a lump sum that was specified in his proposal, then you can tell them to pound sand and give them the agreed upon price without 25% extra. Read the contract, it should be spelled out there.
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