re: Do you use sir and ma'am with older coworkers?

quote:

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Dropping sir and ma'am is the next evolution of that.

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I've got a few clients who ask me to call them by their first name, without the Mr./Ms., and have said I don't need to use sir/ma'am. Out of respect I follow their wishes, but I'll be damned if it isn't an uncomfortable experience for me. I try not to use their name much at all and instead of "yes" and "no", I use "correct/incorrect" or else I'll default back to sir/ma'am.