re: Older Employee's Memory is becoming an issue in the office

quote:

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The bad part about it is that other employees are noticing this in her as well. One of the girls got in an argument with her this afternoon because she was asked to get paperwork, etc ready for the close out of a contract and that the builder was going to be here at 3:00 to finalize everything. Around 2:30 the employee asked the older lady if she had everything ready and the older lady said "No, nobody ever told me that this was due today"

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Always follow up every in-person discussion with an email reiterating what was discussed.

Problem solved.