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re: Wife's Uber account got hacked

Posted on 5/24/15 at 8:01 am to
Posted by GeeOH
Louisiana
Member since Dec 2013
13376 posts
Posted on 5/24/15 at 8:01 am to
Why cancel the card? Did they steal her card # or just get her password? I'm pretty sure if they stole the card they would have charged a 4D big screen.
Posted by hikingfan
Member since Jun 2013
1679 posts
Posted on 5/24/15 at 11:13 am to
I have to correct part of my OP. The ride was actually for 77 miles. They charged $350 for the distance, $5 for toll and $157 for time. The start and end addresses were the same - some house in the Bronx, NY. Looked like a run down area on Google Street View.

quote:

Why cancel the card? Did they steal her card # or just get her password? I'm pretty sure if they stole the card they would have charged a 4D big screen.

I read online that when hackers get control of your Uber account they sometimes change the password and lock you out of it and keep charging rides to your card. Obviously no one wants that. So we just cancelled her card and ordered a new one. Although I am not sure how Uber will give us the refund now since they can't put it back on the card.
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